TrustKey Resource Center

Questions to Ask Your Plumber

  • Are you licensed, insured (general liability), and/or bonded in your state of business?
  • Do you give free quotes or estimates on-site?
  • Do you have verified reviews or verified references from previous recent customers to look at?
  • What is the warranty for work performed by your company versus the manufacturer's warranty
  • Do you bill by the hour or by project?
  • Do you create a written contract with total project cost and have both parties sign?
  • Will you have employees or subcontractors working on my project?
  • Are all subcontractors insured (general liability) and/or bonded?
  • What payment methods do you accept?
  • How do you communicate with your customers before, during, and after the project?
  • How is daily and end of job clean-up handled and who is responsible?
  • Do your employees receive ongoing training?
  • Can you provide Background Checked Employees with Verified ID Badges for my project?
TrustKey Offers Business Profiles with Contact Information To Help Address These Questions
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TrustKey Plumbing EZ Cost Guide

Top Consumer Questions Answered by TrustKey Plumbing Experts

  • What Is the Minimum Trip Fee to Have A Plumber Come to My Home?
    • The trip fee varies by business, but is usually deducted from the total service cost.
  • How much does it cost to un-clog a sink or toilet?
    • While price varies depending on the severity of the clog, Our expert from Ace Plumbing says the average cost to clear a tub, kitchen,or laundry room drain runs $0 to $0. Fixing a clogged toilet ranges from $0 to $0. Additional costs may be involved it the drain or tiolet needs to be replaced.
January 17, 2021 By Tammy S.

TrustKey Service Hiring Advice

We work diligently to accredit and provide accountability to businesses in your community and to support consumers in the TrustKey Marketplace™. You can safely and quickly connect with these businesses. TrustKey offers the following tips to give you the best hiring experience.

1. Refer to the company's Business Information to see verified business information on licensing, general liability insurance, workers' compensation insurance, bonding, verified reviews, and recent project pictures.

2. Consider the contractor's responsiveness in providing a quote/estimate. A contractor who is slow to provide project details/estimates may be even less responsive when performing the work!

3. Don't take a contractor's word for anything. Make sure the contractor puts the quote, guarantee/warranty, and promises in writing and get a signed contract including a scope-of-work for your project.

January 17, 2021 By Tammy S. Read more...

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January 10, 2017 By John Doe Duis, News Read more...