TrustKey Advice

TrustKey Service Hiring Advice

Refer to the company's Business Information to see verified business information on licensing, general liability insurance, workers' compensation insurance, bonding, verified reviews, and recent project pictures.
Consider the contractor's responsiveness in providing a quote/estimate. A contractor who is slow to provide project details/estimates may be even less responsive when performing the work!
Don't take a contractor's word for anything. Make sure the contractor puts the quote, guarantee/warranty, and promises in writing and get a signed contract including a scope-of-work for your project.
Never pay for a small project before it is completed. For larger projects, read our article about down payments and how much to put down and not paying a large amount before the project is completed.
Dont just look for the lowest quote. Consider important factors such as scope-of-work, the contractor's reputation, experience, reliability, and value. A low bid could be a red flag.
Never pay in cash or pay the full price in advance! Keep a record of all of your deposits and payments.
Keep copies of everything including your original quote, the final contract, invoices, deposits, payments, progress photos, and communication records.
Make sure your contractor pulls permits at the county office as required for larger projects.
Before paying for and signing-off on a project, make sure the work is completed to your satisfaction. For larger projects get a material and lien waiver from your contractor.
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